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Insurance Claims Frequently Asked Questions

Whether you’re filing a claim for the first time or trying to understand what went wrong with your last one, we’re here to help. Below are answers to some of the most common questions we hear from Connecticut homeowners.

What does a public adjuster actually do?

We represent you, not your insurance company, during the property claim process. Our job is to document the damage, interpret your policy, and negotiate a fair settlement on your behalf.

The adjuster sent by your insurer works for them and aims to minimize their payout. We work for you, making sure your claim reflects the full cost of restoring your property.
No. We work on a contingency basis, which means we only get paid if you get paid. If we don’t recover additional money for you, you owe us nothing.

We handle property damage claims related to:


As well as many other claim types. Reach out to us today for your free consultation.

Yes. We can step in at any point—even after you’ve filed. Whether you’re facing delays, confusing paperwork, or a lowball offer, we can help take over negotiations and strengthen your case.
We frequently help reopen denied claims. If it’s still within the legal time frame, we can reassess the damage, review the denial reason, and prepare a new submission backed by stronger documentation.
Yes. Most policies have strict timelines for filing and appealing claims. It’s important to act quickly—if you’re unsure, we can review your policy and confirm your options.
No. In fact, we often speed up the process by handling paperwork correctly the first time, reducing back-and-forth, and keeping pressure on the insurer to respond.
Yes. We help both residential and commercial property owners across Fairfield and New Haven Counties.
Just contact us for a free claim review. We’ll schedule an inspection, review your policy, and explain exactly what you’re entitled to—before you commit to anything.

Still Have Questions? Let’s Talk

Free Claim Reviews. Honest Guidance.
No Strings Attached.

Not every question has a simple answer—and that’s okay. If you’re dealing with property damage, unsure about coverage, or just want a second opinion, we’re here to help.